excellent customer service. Made a special order for me. Recommend this place highly.
Due to construction on the interstate, we arrived later than we planned and only had about 20 minutes before closing. We were not rushed at all, in fact, we were given several (really good) suggestions and tried on more shoes than we normally would have. We ended up leaving about 25 minutes after closing with a great pair of shoes and insoles. My son was given the opportunity to run outside and on the treadmill to test his shoes. We were not immediately shown the most expensive shoes, in fact the first pair offered were on clearance. Customer service was excellent.
Very helpful staff and a great selection of products!
Great service and great shoes! Love our Hokas!
Very helpful and absolutely the most knowledgeable staff I’ve ever shopped with.
Just a fantastic no nonsense store that has all the real running shoes you could need.
This store is a hidden gem in Paducah. You can not only purchase your athletic shoes but also do a foot scan to better know what type of athletic shoe you need to wear. Friendly and knowledgeable staff.
Very nice people and great prices
After visiting three other stores we landed at RTS Sports. Such a great experience.. Lindsey helped me to find the perfect shoes for me. I cannot praise her enough. She took images and measurements of my feet, asked about any issues I had and with her abundance of knowledge brought out eight different options. All tailored to my needs. I found the perfect shoes thanks to her. Thank you Lindsey!
Love this place. They’re always so helpful. (Lindsey is so sweet, and is such an inspiration.)
Went in today to get new running shoes, and Lindsey was SUPER amazing and helpful! The foot mapping system was so cool and showed exactly what kind of shoe I needed for my super narrow, high-arched alien feet. Left knowing that I purchased a quality product that is good for my feet and will last.
I had a great experience yesterday when I went in for a fitting. The lady was very knowledgeable, friendly, and helpful. She provided many great pointers and helped me pick out the perfect shoe for me. I will definitely be back. Paducah is lucky to have this specialty store.
I was refered to RTS Sports by Doug Phelps and glad I was. Michael greeted me as I walked in the door. He was polite and listened to my needs and concerns with the shoes issues I have faced recently. We analyzed my feet and went from there to picking out different shoes to better fit my wide foot with a high arch. Once all done I walked out with a nice shoe.. Thanks for taking the time with me today Michael. BTW the insoles they offer are amazing.
Service as soon as you walk through the door! We tried several pairs all selected by the salesman based on what felt best until we were fully satisfied on which pair we wanted to purchase. This was 100 times better than any shoe store I’ve ever set foot in. We will be returning customers!
I highly recommend this store! I am not a runner just wanted some good comfy shoes for walking. Great good old fashion customer service, very friendly and very knowledgeable!
Bought a great pair of shoes fitted with care by Lindsey.
Great service. I wasn’t even aware it existed until co-worker T.J. Johnson told me about it….
My husband and I were very impressed with our visit to this store. The staff (specifically Lindsey, who helped us today) was extremely knowledgeable and helpful on advising me which sneakers will help me with my aching feet and what will be the most comfortable.(I work 12 hour shifts at the hospital). Cannot say enough good things about this store and the very nice and patient sales associate Lindsey!
In a world of online ordering and huge box stores it was very refreshing to actually be waited on by a knowledgeable associate that took the time to be certain I was picking the correct shoe’s for my feet, incredibly professional and great experience, would highly recommend.
Great people, products, and store! Can’t ask for more! Highly recommend!
Excellent customer service and great selection of running shoes. Highly recommend.
Excellent store. Great selection. Highly recommended!
Excellent selection of shoes! Great customer service!
Great staff! Takes time to really help and give lots of information. I love my new shoes!
Good selection of running products.
Came in about a month ago, told the lady I was having foot pain & a beginner runner. She was very helpful and encouraging! Will always recommend this place from now on. She put me in a set of hokas but told to me to alternate is just as important as the right shoe! I’ve been injury free since! Wish I could remember her name! Very nice lady
Great customer service. I purchased 2 out of the 3 pair recommended and tried on. Nice being able to run in, get the help with what you need, and be completely satisfied. It was quick too which is super awesome because my Boxer watched from my car right outside. The gentleman seen her spying lol and he’s crazy about his dogs too. Definitely recommend this place!
Absolutely best place to buy shoes. So helpful and knowledgeable
Friendly, knowledgeable, staff with cutting edge tech. (3D foot scanner) ready to help you with your running needs!
They are very helpful and extremely knowledgeable, definitely recommend them!
Super nice guy who worked there and helped me out!! Would 100% recommend to anyone who needs a good pair of shoes.
Great customer service and selection! Glad to have a running specialty store around the corner locally! 🏃♀️ Thanks for helping me pick out my new kicks!
Great service. Very knowledgeable. Tim is always very helpful in getting me the shoes I want. Locally owned.
Lunch time shoe refresh at Run To Succeed Sports Marion. I walked in explaining I am a midfoot striking supinator, and shoes perfect for my feet and stride were listed off without hesitation. They have stride analysis technology so you can get checked out to see how you walk/run and how you need to be fit for best performance AND injury prevention. He even offered for me to go jog around the parking lot if I wanted. Service doesn’t get any better than that! Thanks RTS!
Very helpful in suggesting a good walking shoe and analyzing my feet to find proper fit and size.
Love the great selection of running / walking shoes and socks! Great store in Marion IL!
Great customer service! Karen has always been so helpful and friendly! I bought my first pair of black NB 1080 fresh foam shortly after RTS reopened in the spring and I love them. After many miles, it was time for a new pair and I wanted a new color, so sent a message, asked if they could get what I wanted, and within a few days had a new pair of shoes!
If you don’t see the color or size you want, ASK, and they might be able to find what you want!
The lady asked all the right questions and assessed what shoe is right for my particular gait and physical structure. Awesome customer service!
Great guys! Very informative on their products and treat you like a friend from the get go!
I came in today after an almost 14 mile hike, add soon as I walked in I was made to feel important… Even looking like an exhausted person with blistered feet!! The young man listened to my needs and helped me pick a pair of shoes that are comfortable when in my current position!! This was my first visit to the store and I will be buying mine, my children and husband’s shoes here from now on. I will also be telling ( in relevant conversations) about my experience! Thank you so much RTS!
Fantastic staff and selection! The fitting process was very comprehensive and helped me make an informed decision on my choice of running shoes.
Fantastic staff spent loads of time to help me find the most comfortable shoes I’ve ever owned. Came highly recommended by a friend, and didn’t disappoint!!
They have a big inventory items not in stock can be ordered with quick delivery. my shoes i special ordered were delivered quick.
There is no better place in the area to satisfy your need for quality running gear. Tim runs a great shop, and if you can’t find it, he can order it for you. Stop by on Tuesday evenings to run with a great group of local runners of all skill levels and speeds.
Nice selection of running/walking footwear. Great service!
A great, locally owned business. Great inventory and the owner is very knowledgeable about the products and works to find what’s right for you individually. I’ll be a returning customer.
Excellent experience every time.. Great shoes, locally owned.
Today i went to RTS to pickup my covers for collapse water bottles. Thank you for my quick service.
Score!! New HOKA running shoes, and a bonus pair of Asics. If you need running shoes, and want professional service with a shoe fitting, go to RTS Sports in Marion.
We had a great experience our first time shopping there and my wife found new running shoes. The person who waited on us was very knowledgeable and patient with us. Look forward to coming back again.
This store is fantastic! Very knowledgeable owner and great shoes! I promise you can’t find this on Amazon! Please shop local most of all your feet will thank you!
Great experience! Very knowledgeable, no pressure sales and reasonable prices!
I went to RTS in Marion yesterday and after 6 years I deviated from Brooks running shoes! Casey and I chased the sun on this amazing morning and I had zero pain in my Cloudswift shoes. If you know me that is not normal- my hips and calves bother me daily and this morning no pain! I highly recommend getting to RTS and seeing what they have to offer, they are knowledgeable and will help fit you to the shoe that will actually work for you!
Thank you Tim for getting us marathon ready! Always good to visit our awesome local running store! Thank you!!
Fantastic customer service and an excellent selection!
This is a great store with great products. I’ve seen their shoes and socks at the same price or lower of major retailers. I’m due for a new pair of shoes here soon and I already know where I’ll be headed
I’m glad you opened this store…and my feet are too!
I went in to get some new running shoes yesterday. Great service and great running shoes….and they were on sale!! Thanks RTS!
Finding this place was like a breath of fresh air! We relocated to southern Illinois from Seattle, and needed to find a good running store to fuel my races. RTS had a great selection of shoes, gels, and all the gear a runner needs to succeed. Tim, the owner, is very friendly, and he organizes runs in the area, including the Shawnee Marathon every fall. The store recently started hosting evening runs on the 1st and 3rd Tuesdays of the month, so come on down on run with us!
They spent 40 minutes with me finding the right shoe for me! Thank you 🙂
I am so thankful to have found this store. I have been a runner for almost 5 years and have had knee problems for the majority of that time. After my visit to RTS today I found out my shoes were the biggest problem, they were literally twisting my knees in the wrong direction I can’t wait to get out and try my new ones!
Excellent customer service. Happy customer!
I had a previous bad experience with a different specialty shoe store that resulted in a running shoe that caused me some tendinitis in my achilles. RTS had a much more in-depth approach, and I was able try each pair that he thought might be appropriate for me. Eventually we whittled it down by process of elimination, and I couldn’t be happier. Thanks!
Very professional. Great customer service
Great service!! I’m slightly new to running and Tim went above and beyond to help me find the perfect shoe. I’m excited about my next run!! Looking forward to the running apparel coming soon!
Awesome running store with a wide range of services! Amazing and knowledgea ble!
Congrats to our friends at Run To Succeed on a successful Grand Opening and Ribbon Cutting! We wish you all the best and are forever grateful for the support you show Team RWB!
Thanks Mary Jarvis and Tim Jarvis for supporting Team RWB and all Veterans! You help us accomplish our mission and you help us engage with our members!!
Great for all your running needs.
Awesome store! Very friendly and helpful!!
Very nice place. Great customer service.
Super helpful and informative staff! Helped me get the perfect new pair of running shoes. Love that I can run in them before purchasing to get the full feel.
Able to try several different shoes on and do a running evaluation. Tim was able to provide excellent feedback. What a great business to have in Marion!!
Mary was willing to chase around my toddler while Tim took time and care to find shoes that fit my running style. As a bonus, she also soothed my 3.5 month old to sleep! Great, personable service with quality products!! We’re thankful we’ve got a place like this in Marion!
I went in at the end of May and signed up for the Shawnee half. Checked the store out and asked a few questions. The man that waited on me was super helpful. He also called me afterwards and let me know about a change in price and saved me some money. High recommend
Run to succeed is an AMAZING place to get your gear!!!
Tim and Mary have an awesome running store.
Wonderful people, top notch product, and honesty. What more do you need?
Great people, amazing first class service, takes care of all your running needs!
Great Grand Opening. Lots of folks networking. Sales people were very knowledgeable and helpful. Many choices on socks, running gear and gear to help you recover faster. Very impressive store.
No one rallies around a person or a family unless they are making a big difference in the lives of those around them. Today’s turnout was an awesome testament to the way you and your family are impacting Southern Illinois, the running community here and the military/veterans. Congratulations and keep up the good work!
So happy for you guys & wow, what a turn out – so happy to be there to see all who love & support you guys!! Much success to your beautiful family!!!
Fun, friendly, and very knowledgeable. Look no further for your running needs and advice.
Went to the grand opening yesterday that was part of event held by the Marion Chamber of Commerence. We was able to meet the family and they were very helpful and kind during our visit. While we were window shopping the quality of product was the best I have seen for athletic wear with a slant towards running. Thry are also partners with a local running team Team RWB (Red, White, and Blue). Gunuine family with a great mission and purpose behind the business. Besides clothing they also offer health products like bars that look amazing. Worth a buy when you come by.
Great shop with knowledgable staff! I bought some swiftwick socks and did my first run in them tonight. I had my fastest run ever, found $100 bill, and looked great in my new socks! Ok, ok, 1 out of 3 statements is true. But the socks are very comfy for running and will pull double-duty as biking socks.
Took my son in last week for new running shoes. They videoed his stride and suggested the best fit for him. He was extremely happy with our purchase. Great store.
Today I visited my new favorite local, yes local, Altra Running shoe dealer today in Marion. For 6 years and I bet over a dozen pairs, I have had to travel across state lines or order online to get Altras. Now at Run To Succeed I was able to buy local from great people. Tim Jarvis and Mary Jarvis who are putting their livelihood on the line everyday running a small business. Go see them for your next pair of shoes. You dont have to be a runner to appreciate being fitted to what’s best for your feet!
Very knowledgeable & great expertise in finding perfect fit for each and every type of runner.
Never beat the customer service here very great people very smart very helpful and nice just ..great all around! Nice place great help I have to add to this that they are so very informative great store don’t buy your running shoes anywhere else!
Took my daughter to RTS for new running shoes. The young man that helped us was very kind and knowledgeable!! We will be back again soon!!
A great local business that specializes in quality athletic shoes. He sat with me and gave me recommendations based on my foot and problems I’ve had with other shoes. He even let me take a lap around the building to make sure I liked them. Try that at Dick’s or elsewhere and see how that goes. The best part is that his shoes are the same price as the online discount places and you are supporting a local business that puts money back into our area.
Don’t assume you have to be a runner to shop here. We have special needs as far as walking, arthritis and other issues with feet. The staff assessed our needs and found the best inserts and shoes for our needs. They were so patient and helpful. This is a great place to shop for shoes. I would recommend going here for running shoes or in our case walking shoes. Thank you RTS Sports for your help!!!
Great service extremely knowledgeable great products
Took the time to make sure I got the right stuff. I will be back for sure.
Really appreciated the no pressure service at RTS. They make great use of their diagnostic technology to point you in the right direction without pushing you to make a purchase. They’re very open to letting you try things out and are clearly only interested in making sure you get what you need. Thanks guys, I’m passing on good reviews to all my running friends!
Run To Succeed is a great store! Tim is very knowledgeable about running and helped me find the perfect shoe for my running gait. Tim takes time to talk with each customer about their running goals and weekly miles and is just an all-around nice guy. We are blessed to have Run To Succeed in our area!
Loving my new 361 running shoes. Broke them in at the Tunnel Hill 10 Miler! Big shout of to Tim Jarvis and Run To Succeed! I highly recommend stopping by for a running evaluation! I guarantee you won’t be disappointed!!!
Very knowledgeable about all their products. Works with you to find the perfect style and fit.
Great atmosphere, knowledgeable staff, good prices on awesome products!
Fantastic experience! Tim helped me try on multiple styles of shoes and was extremely helpful and knowledgeable. I WILL be back!
A very great place very smart and informative!! If you are in need of running shoes clothes etc GO THESE THESE GUYS! WONT BE SORRY as they are so helpful!!
Great place!!!
Today, after months of loyal work supporting my feet, I decided to retire my current Altra. After work and school we ventured to southern Illinois’ Altra, HOKA, 361°, Mizuno, ASICS running store, Run To Succeed in Marion, which is owned by Tim and Mary Jarvis. When we walked in, we were greated by Tim. Always great to see him! With our entrance, I immediately noticed significant changes at RTS since summer. Significant inventory, galore! More brands, more socks, more goodness. Not only do they have a wall of shoes, they have tables of shoes and racks of socks too! Most notably and very quickly in conversation with Tim you will learn he has a tremendous knowledge of each shoe, and like his inventory, his knowledge has grown as well! The Four Step Shoe Fit Process is outstanding. Remember they only opened in April 2018! Since my last visit they have invested in their customers by added a fascinating machine by Aetrex that when standing on it, using dozens of live scan cameras and scales measure how you stand and what type of foot arches you have. When I saw the scanner, I proded Tim on how it works and asked to try it. Tim was gracious enough to help me understand what I would experience, what the corresponding heat maps meant, and how the insoles could help correct pressure points. So after Tim guided me through a really quick 45 second scan process, my feet, my socks, and now bright glorious pressure points showed up on the screen with corrective recommendations. Tim then selected the scanner’s suggested insoles and installed them in a wide width, Hoka (who knew Hoka made a wide shoe, bonus!). After putting on the Hoka, I immediately understood and felt the support, and literally, I was immediately sold on the insoles in the Hoka shoes! So we purchased both. I am grateful they carry both of my feet’s favorite shoes, Altra and Hoka, most importantly, I am glad Tim and Mary took the risk to open RTS. Whereas in the past I had to guess and order online or drive hours for my shoes, they offer them and other brands locally. Yet, they are not satisfied to just sell you shoes, they support you with adding technology and inventory to help you and your feet. What they have with the scanner and know how is normally reserved to metro areas, so today’s discovery of this machine, reinforces they are “all in”, for their customers ultimate health and comfort. Remember, if you want service like this for your feet, you won’t experience this online, so do your feet a favor, reward yourself, and the small business family who invests in their customers, shop local! #shoplocal
Very helpful finding the right shoe for a casual runner. Tim was very nice, explained the options and made great recommendations. I really appreciated his insight and running gait analysis.
“Thank you Tim for everything your team did! We really enjoyed working with you and couldn’t be happier about how smooth the race went.”
“You guys did a great job. Thanks so very much.”
“Thank you! Loved RTS, and the timers you sent to us today. I am sure OSES will be working with you again next year.”
“Thank you so much!! You made it work so easy!! Will definitely call you again next year!!”
“Tim with Run To Succeed was an excellent person to work with. Since this was my first time hosting a 5K, I had a million questions, concerns and random emails that he answered fully and promptly, every single time. I plan on holding next year’s event with Run To Succeed again because they were such a great company to work with.”
“Thanks again for coming and timing our race! I will definitely being contacting you to time our race again.”
“Thank you to Run To Succeed for a great 5k with www.nubability.org. Very nice timing business Tim has!! We appreciate your help trying to get it all figured out this year. Loved your inflatable! A huge thanks again!!!”
“Thank you so much for timing and the support this morning with the DuQuoin State Fair 5K race for Special Olympics. It was an honor to be a part of.”
“Thank you for the great service today at the St. Mary 5k in Centralia. Your customer service was outstanding, and your timers did a great job. I will highly recommend you to anyone.”
“Thanks for putting on a great race today. I enjoyed being able to pop out, run it, and get back in a suit and back to work all within an hour.”